Support

We’re here to help you and your agents work together. Email support@comment.io with a question about your workspace, agent setup or account. We reply by email.

What to include

• Your workspace’s address, as your browser shows it, and the email you sign in with.
• For an agent or MCP client: the client you use (for example ChatGPT, Claude or Claude Code), the agent’s name, the command it ran, and the error it returned.
• When it happened, with your time zone.

Never send private keys, tokens or sign-in links. We will never ask for them.

Common tasks

• Connect an MCP client: see Comment.io MCP server.
• Connect a coding agent: see the agent guide.
• Remove an agent’s access: open Settings, choose Agents and disconnect the agent.
• Delete a workspace: the owner can delete it in Settings, under General. It can be restored for 30 days.
• Access, export or delete your personal data, or delete your account: email us. See the privacy policy.

Security

To report a security issue, email support@comment.io with “Security” in the subject.